How to Enrol

1. If you are a student from a country where a Pre-Visa Assessment (PVA) is required, contact the Australian Embassy for advice.  After compliance with Embassy requirements proceed as indicated below.
   All Students:
2. Send your completed enrolment form directly to the Registrar at GV Sydney or enrol on-line at
   www.uec.edu.au
3. In accordance with our obligations under the National Code 2007, you must indicate your acceptance of the Conditions of Enrolment either by signing this form or by confirming your acceptance on our on-line enrolment form before we can accept payment from you to confirm your enrolment.
4. We will acknowledge your signed application and issue an invoice. This acknowledgement normally occurs the next business day after our receipt of your application.
5. It is strongly suggested that all students obtain relevant insurance cover prior to travelling to Australia. If you will study on a Student Visa you must pay the compulsory OSHC (Overseas Student Health Cover) fee at the time of enrolment, to ensure coverage from your course commencement date. 
6. When you receive your invoice, send full fees in Australian dollars including all optional service fees.  Payment may be made by bank transfer, bank draft, bank cheque or credit card. Personal cheques
   cannot be accepted.
   a. Student Visa students - you must pay fees in full before we will issue your Confirmation of Enrolment (CoE). When selecting a commencement date, allow at least 4 weeks for visa processing.
   b. Students on other visas – you must pay fees in full no later than 2 weeks before your course commencement date to confirm your place in the course. 
7. Apply for your visa from the Australian Embassy or Consulate, taking your CoE with you if you are applying for a Student Visa. 
8. Advise us immediately if there is a change to your proposed course start date. To be effective, any changes to enrolment details must be notified to GV Sydney in writing.

Homestay, Carer And Airport Pickup Services

1. If you wish to use our Homestay service, you should apply at least 4 weeks before your intended arrival in Australia, to allow us adequate time to find the most suitable accommodation for you.
2. If you require us to arrange or approve a carer for a student under 18 years of age, at least 4 weeks’ notice is required. .
3. Provide us with your flight details (flight number, date and time of arrival) 3 weeks before you arrive. We will aim to confirm your homestay details (and Airport Pick-up if requested) 2 weeks before you arrive in Australia provided your fees have been received.
4. If you give us less than 48 hours’ notice of any changes to your flight details, we cannot guarantee that we will be able to make the necessary changes to your airport pickup and/or homestay arrangements.
5. We do not guarantee that homestay accommodation can be arranged at short notice. We reserve the right to temporarily place you in hotel accommodation at your own cost on your arrival in Australia, until such time as we are able to secure a homestay placement.

Cancellation and Refund Policy

1. Your course is defined as the total period of study for which you have enrolled and paid fees.
2. In the absence of any agreement to the contrary, your place in a course will not be confirmed until fees are received and our bank has confirmed your payment..
3. Cancellations are not effective until they are received by Global Village Sydney (Universal English College) in writing.
4. The Registration Fee is not refundable.
5. All fees, except the Registration Fee, will be refunded if you are not granted a visa.  If you cancel your course 28 days or more before your course commencement date all fees, except the Registration fee, will be refunded.  If you cancel your course LESS than 28 days before your course commencement date a cancellation fee of  20% of tuition fees will apply.  Except as indicated under Clause 8, all other fees, except the Registration fee will be refunded.  No tuition fees will be refunded if you advise cancellation on or after your course commencement date.
6. Refunds will only be paid in the same currency in which they were collected, and paid to the person with whom we have made the contract, unless that person gives written direction for the refund to be paid to another party.
7. If you defer the date of commencement of your course, then later cancel your course prior to its new commencement date, the cancellation policy will apply from your original course start date, not the deferred start date.
8. The Accommodation Placement Fee and/or airport pick-up fee are not refundable if you advise us less than two weeks before your commencement date that you will not be using the service.  You may also be liable for two weeks' homestay fees if a replacement student cannot be found.  No refund of the initial 4 weeks' homestay fees will be made if you leave homestay during that period. Cancellation and refund policies that apply to providers of other forms of accommodation will be notified at the time of booking
9. Applications for refunds must be in writing, addressed to The Registrar, Global Village Sydney (Universal English College).  Any refunds payable under this policy (with the exception of those payable under Clause 10) will be made within 4 weeks of receiving the written refund application.
10. Where we do not offer an advertised course, or withdraw the delivery of the course prior to its completion, and are unable to offer a suitable alternative course, you will be refunded within 2 weeks of such occurrence, the full amount of fees paid for the course.  
11. We reserve the right to change fees, conditions, course times, timetable, class locations, class sizes and course commencement dates at any time without notice.
12. In all cases of suspension and/or expulsion, due to non-compliance with the Student Code of Conduct, no refund of monies paid to the College will be made unless required by law.

These regulations may be waived only in exceptional circumstances by the directors of the College at their absolute discretion.

Student Code of Conduct

Students are expected to follow the reasonable instructions of College staff and adhere to College rules as detailed in the Student Handbook. Students will be subject to possible suspension and/or expulsion at the absolute discretion of the College (subject to natural justice, and except as otherwise implied by law) for persistent and/or serious infringement of the student code of conduct including but not limited to:

• verbally or physically threatening others, physical or sexual assault, bullying, intimidation, extortion, or other dangerous behaviour
• possession or use of weapons
• theft
• use or distribution of alcohol or illegal drugs
• causing wilful damage to the property of the College and or others
• being convicted of a criminal offence whilst a student with the College
• illegal or unacceptable social behaviour at College, on a College excursion or in any accommodation arranged by the College
• swearing at, or abusive behaviour towards College staff 

Deferment, Suspension or Cancellation of Study

1. Students may apply for a deferment of commencement of study due to compassionate or compelling circumstances. The College may initiate a deferment of commencement of study on the grounds that it is not able to offer a suitable class for a student at the time of the student’s initial commencement date. 
2. Students may apply for a suspension of studies due to compassionate or compelling circumstances. The College may initiate a suspension of studies on the grounds of misbehaviour of a student, in accordance with the College’s Student Code of Conduct. 
3. The College may initiate the cancellation of a student’s course: 
   

   * on the grounds of misbehaviour in accordance with the College's code of conduct. 
   * due to the student’s failure to pay course fees.
   * due to a student under 18 years of age failing to maintain approved welfare and accommodation arrangements.

4. Students who are the subject of College-initiated Suspensions or
   Cancellations will have access to the College’s Complaints and Appeals process.
5. Full details of the College’s policies and procedures for deferment, suspension and cancellation of studies are available on the following link: www.uec.edu.au

Notes

Your agreement to be bound by these Conditions of Enrolment does not remove your right to take action under the College’s Complaints and Appeals process or Australia’s consumer protection laws, or to pursue other legal remedies.

If you have school-aged dependants who will accompany you to Australia, you may be required to pay full fees for their schooling, whether they enrol in a government or a non-government school.

In accordance with the laws of Australia:

• the personal information you provide to us or is obtained about you prior to or during your period of enrolment with us, will be regarded as confidential and will be used for the purpose of processing your enrolment and providing you with the services you request. However, in this process, it may be disclosed to relevant third parties including but not limited to your family, homestay families, agents, external service providers, further studies institutions, the Australian and NSW Governments and other designated bodies, the Fund Manager of the ESOS Assurance Fund pursuant to our obligations under the ESOS Act 2000 and the National Code 2007, and various employees of the College as required.
• we are obliged to advise the government of changes to a student’s enrolment and any breach of Student Visa conditions.
• Student Visa students must advise us of any changes to their address in Australia.
• Student Visa students under 18 years of age not accompanied by their parents or living with close family members whilst in Australia, must have their proposed accommodation and carer arrangements approved by the College prior to their enrolment being accepted. We can make suitable carer
  arrangements if required.
• Student Visa students must study in a CRICOS registered full-time course.
• Student Visa students may do part-time work or work experience of up to 20 hours per week and only in addition to full-time study.
• Students who enrol in pre-packaged programs that include a free transfer between GV campuses within Australia should note that the day and time of travel will be at the College’s discretion.                        

Indemnity Declaration

By signing this Declaration the student, or in the case of a student under the age of 18, the parent(s) and or legal guardian(s) agree that the school, its officers, teachers, employees, representatives and agents shall not be held responsible and/or be under liability as far as permitted by the law of the Country of Australia and/or will not make any claim against them for the student's death, bodily injury, disability, loss, damages and/or property damage which may be sustained by the student and/or which may be caused by the student in connection with or during the period of the student's attendance at any premises owned/leased, operated or controlled by the school, the student attending activities and/or excursions and/or in any accommodation arranged for the student. Further, the student, or in the case of a student under the age of 18, the parent(s) and/or legal guardian(s), agrees to pay any direct and/or indirect costs incurred by the school in relation to these activities where a student attends and participates in activities and/or excursions (whether sporting, cultural, social, educational, recreational or otherwise) organised by or on behalf of or with the assistance of the school or of which we have knowledge.

Where a student who is under 18 years of age is accepted for enrolment as a student at the school, the parent(s) and/or legal guardian(s) further consent and agree that the school at its absolute discretion may when it considers it desirable and/or essential seek and provide medical and/or optical and/or dental treatment for the student. In such cases, such costs whether direct and/or indirect will be met by the parent(s) and/or legal guardian(s). If the school has been obliged to incur costs on behalf of the student in such circumstances the costs will be repaid to the school by the parent(s) and/or legal guardian(s) on demand.

By signing the declaration I hereby give consent for the staff at the school to release my academic results and/or attendance to my parents, registered agent and/or further studies institutions, and personal details to relevant third parties as detailed above.

The aforementioned shall also extend to executors, administrators and assigns of the signatory.

I hereby confirm that my payment of the fees as invoiced, in conjunction with my signing of this form, constitutes my acceptance of the terms of my agreement with Global Village Sydney (Universal English College) in relation to my enrolment.  I have read and agree to be bound by the Conditions of Enrolment, including the Cancellation and Refund Policy, Notes, Student Code of Conduct and Indemnity Declaration of Global Village Sydney (Universal English College).