Details and Conditions of Enrolment

Cancellation and Refund Policy

1. Your course is defined as the total period of study for which you have enrolled and paid fees.
2. In the absence of any agreement to the contrary, your place in a course will not be confirmed until fees are received and our bank has confirmed your payment..
3. Cancellations are not effective until they are received by Global Village Sydney (Universal English College) in writing.
4. The Registration Fee is not refundable.
5. All fees, except the Registration Fee, will be refunded if you are not granted a visa.  If you cancel your course 28 days or more before your course commencement date all fees, except the Registration fee, will be refunded.  If you cancel your course LESS than 28 days before your course commencement date a cancellation fee of 15% of tuition fees will apply.  Except as indicated under Clause 8, all other fees, except the Registration fee will be refunded.  No tuition fees will be refunded if you advise cancellation on or after your course commencement date.
6. Refunds will only be paid in the same currency in which they were collected, and paid to the person with whom we have made the contract, unless that person gives written direction for the refund to be paid to another party.
7. If you defer the date of commencement of your course, then later cancel your course prior to its new commencement date, the cancellation policy will apply from your original course start date, not the deferred start date.
8. The homestay placement fee and/or airport pick-up fee are not refundable if you advise us less than two weeks before your commencement date that you will not be using the service.  You may also be liable for two weeks' homestay fees if a replacement student cannot be found.  No refund of the initial 4 weeks' homestay fees will be made if you leave homestay during that period. Cancellation and refund policies that apply to providers of other forms of accommodation will be notified at the time of booking
9. Applications for refunds must be in writing, addressed to The Registrar, Global Village Sydney (Universal English College).  Any refunds payable under this policy (with the exception of those payable under Clause 10) will be made within 4 weeks of receiving the written refund application.
10. Where we do not offer an advertised course, or withdraw the delivery of the course prior to its completion, and are unable to offer a suitable alternative course, you will be refunded within 2 weeks of such occurrence, the full amount of fees paid.
11. We reserve the right to change fees, conditions, course times, timetable, class locations, class sizes and course commencement dates at any time without notice.
12. In all cases of suspension and/or expulsion, due to non-compliance with the Student Code of Conduct, no refund of monies paid to the College will be made unless required by law.
13. These regulations may be waived only in exceptional circumstances by the directors of the College at their absolute discretion.

NOTES 

• Students who enrol in pre-packaged programs that include a free transfer between Global Village campuses within Australia should note that the day and time of travel will be at the College's discretion.
• We are obliged to advise the government of a student's breach of any Student Visa conditions, and any changes to their enrolment
• Student Visa students must advise us of any changes to their address in Australia
• Your acceptance of the Conditions of Enrolment (including the Refund and Cancellation Policy and the Indemnity Declaration) does not remove your right to take action under Global Village Sydney (Universal English College)'s Complaints and Appeals process, or Australia's consumer protection laws, or to pursue other legal remedies.

STUDENT CODE OF CONDUCT

Students are expected to follow the reasonable instructions of College staff and adhere to College rules as detailed in the Student Handbook. Students will be subject to possible suspension and/or expulsion at the absolute discretion of the College (subject to natural justice, and except as otherwise implied by law) for persistent and/or serious infringement of the student code of conduct including but not limited to:

• verbally or physically threatening others, physical or sexual assault, bullying, intimidation, extortion, or other dangerous behaviour
• possession or use of weapons
• theft
• use or distribution of alcohol or illegal drugs
• causing wilful damage to the property of the College and or others
• being convicted of a criminal offence whilst a student with the College
• illegal or unacceptable social behaviour at College, on a College excursion or in any accommodation arranged by the College
• swearing at, or abusive behaviour towards College staff 

Indemnity Declaration

Where a student who is under 18 years of age is accepted for enrolment as a student at the school, the parent(s) and/or legal guardian(s) further consent and agree that the school at its absolute discretion may when it considers it desirable and/or essential seek and provide medical and/or optical and/or dental treatment for the student. In such cases, such costs whether direct and/or indirect will be met by the parent(s) and/or legal guardian(s). If the school has been obliged to incur costs on behalf of the student in such circumstances the costs will be repaid to the school by the parent(s) and/or legal guardian(s) on demand.

By signing the declaration I hereby give consent for the staff at the school to release my academic results and/or attendance to my parents, registered agent and/or further studies institutions, and personal details to relevant third parties as detailed above.

The aforementioned shall also extend to executors, administrators and assigns of the signatory.

I hereby confirm that my payment of the fees as invoiced, in conjunction with my signing of this form, constitutes my acceptance of the terms of my agreement with Global Village Sydney (Universal English College) in relation to my enrolment.  I have read and agree to be bound by the Conditions of Enrolment, including the Cancellation and Refund Policy, Notes, Student Code of Conduct and Indemnity Declaration of Global Village Sydney (Universal English College)..